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Tasks
- Coordinate the flow of information
- Interview patients to obtain case histories
- Open and distribute regular and electronic incoming mail and other material
- Schedule and confirm appointments
- Complete insurance and other claim forms
- Maintain filing system
- Initiate and maintain confidential medical files and records
- Perform data entry
- Provide customer service
Computer and technology knowledge
- MS Word
- Electronic mail
- MS Windows
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
Other benefits
- Learning/training paid by employer
- Team building opportunities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
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