Job Order Detail

Description

This is a full time position which will be guaranteed until next fall, with potential further employment beyond that.  The hours for this position are Monday-Friday from 8:30-5:30.  The primary duties include pre-testing patients before they see the doctor (training provided) and reception/administrative duties.  

Key Accountabilities:

As the primary point of contact for our patients, the receptionist/optometric assistant is responsible for providing exemplary customer service.  This individual will be professional and efficient in completing a wide variety of reception and administrative tasks.  

Major Activities Include:

-       Ensure smooth flow of reception operations

-         Pleasantly greet patients

-         Answer telephones professionally: responding to routine inquiries, book appointments, direct calls and obtain messages

-         Conduct pretesting duties

-         Actively collaborate with government agencies, specialists, suppliers etc.

-         Process Financial transactions

-         Prepare letters and other documentation

-         Manage and maintain patient database

Requirements:

Education:

-         Completion of grade twelve or equivalent

-         Office Assistant Certification would be an asset, but is not a mandatory requirement

Competencies:

-         Communication skills

-         Multitasking abilities

-         Interpersonal relations

-         Problem Solving

-         Organization skills

-         Initiative

Skills:

-         Basic knowledge of computer software applications

-         Operate multiline telephone system

-         Other clerical duties: filing, sorting, distributing mail