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Job Duties:
Planning, organizing and coordinate the operation of the quick service restaurant;
Deliver superior service and maximize customer satisfaction;
Respond efficiently and accurately to customer complaints;
Establish work schedules for the staff and oversee staff performance;
Organize and supervise shifts and hire new staff;
Appraise staff performance and provide feedback to improve productivity;
Estimate future needs for goods, kitchen utensils and cleaning products;
Ensure compliance with sanitation and safety regulations;
Manage restaurants good image and suggest ways to improve it;
Control operational costs and identify measures to cut waste;
Create detailed reports on weekly, monthly and annual revenues and expenses.
Requirements: Skills: Ability to work in fast-paced environment, multi-tasking, excellent customer service skills, Ability to oversee restaurant operations.
Education: Secondary education is required;
Work: 1-2 years of work experience is required.