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The Ag Service Technician is responsible for inspection, diagnosis, repair and service of equipment in our shop as well as on the road. Providing thorough and effective technical and mechanical assistance with parts and service requirements for customers is a key driver for support at Norheim Ranching. Day to day responsibilities include inspect, diagnose and repair equipment sold by Norheim Ranching as well as competitive machines, performing updates, pre-delivery inspections and post-season inspections, completing work orders including records on any diagnosis and repairs made, performing preventative maintenance on company owned equipment and maintaining general shop safety and cleanliness.
Major responsibilities:
Parts & Service
Perform general service work and repairs both in the shop and in the field as required
Perform general maintenance and repairs on company owned vehicles and equipment
Inspection of new and used equipment prior to sale and/or delivery
Diagnosis and troubleshooting of customer equipment
Completing pre and post-season inspections and updates
Completing pre-delivery inspections on new equipment
Complete inspection reports and work orders on all equipment that is serviced
Resolve customer issues/conflicts as required.
Ensure customer interactions result in a strong relationship with the company
General
Maintain the cleanliness of the shop and mechanic bays.
Be a champion of safety procedures in the shop and field.
Deliver parts or whole good products if necessary.
Attend supplier training as required.
All duties as assigned by the Operations Manager.
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Critical thinking
- Job task planning and organizing
- Finding information
- Continuous learning
Transportation/Travel Information
- Willing to travel
- Valid driver's licence
- Travel expenses paid by employer
Credentials (certificates, licences, memberships, courses, etc.)
- Farm Equipment Mechanic Trade Certification
- Farm Equipment Mechanic Red Seal Endorsement
Additional Skills
- Keep maintenance reports and documentation
Type of Equipment Repair
- Tractors
- Sprayers
- Spreaders
Major Work Area
- Service
- Repair
- Maintenance
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