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Work setting
- Food service establishment
- Coffee shop
- Fast food outlet or concession
- Restaurant
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Supervise and check assembly of trays
Supervision
- 5-10 people
- Food service counter attendants and food preparers
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
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