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Tasks
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Respond to employee questions and complaints
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Process credit cards, vouchers and other payments
- Greet customers
- Resolve work problems and recommend measures to improve work methods
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Organized
- Team player
- Client focus
- Time management
- Quick learner
- Positive attitude
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