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Tasks
- Supervise other workers
- Train, direct and motivate staff
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Oversee payroll administration
- Plan, organize, direct, control and evaluate daily operations
- Set up and maintain manual and computerized information filing systems
- Perform data entry
- Provide customer service
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Large caseload
- Work with minimal supervision
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