This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Standing for extended periods
Personal suitability
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player