Job Order Detail

Description

We are looking for highly talented individual to help increase our sales and provide best customer service. This involves time in-store evaluating customer needs, providing solutions as well as the hands-on repair and assemble of LED light fixtures. Being the face and voice of the business requires a high energy level and ability to adapt to various situations. Must have a desire to learn advanced troubleshooting and repair. Come motivated and stay positive!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides onsite and in-shop LED light fixtures.


Knowledge aboutlighting fixtures Repair

Uses problem-solving and people skills to ensure swift resolutions to technical problems.
Provides accurate timelines for repairs and upgrades.
Tests, troubleshoots, diagnoses, replaces and/or repairs all LED lighting fixtures failures.
Provide in-store retail customer service as needed.
Determine customer needs and propose appropriate service and product needs in showroom.
Helps customers make selections by building customer confidence; offering suggestions and opinions.
Shows a positive outlook and outgoing personality as a representative for our brand.
Meet and/or exceed sales and service goals.
Develop and maintain a thorough knowledge of Experimac's services and pricing structure.
Manage the day-to-day schedule for service and sales-centered tasks