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1. Patrol the ground floor, parking areas and exterior of the buildings to ensure the building perimeter is secure.
2. To ensure all banquet/catering facilities are clear and secure once out of service for the day
3. To ensure all offices are checked and secured at the beginning of each shift
4. To ensure all outlets are patrolled during business hours and secured after business hours.
5. Patrol all floors of the hotel monitoring and dealing with guest complaints and noise levels in an efficient and professional manner, issuing warnings in accordance with established policies.
6. Act as liaison with local police services as needed
7. Ensure all reports are completed in a timely manner with proper details from notes made at the time of any incidents.
8. Ensure, as part of patrols, fire and safety regulations are being observed and report violations for management follow-up.
9. Promote outstanding guest service by assisting other departments where possible and practical.