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Wellen Boring & Drilling Ltd. is a local company specializing in drilling water wells. Primarily we serve acreages, farms and agricultural related businesses. The Company has been in business for over 40 years and prides itself in providing the highest quality water well drilling service. We have developed a reputation for superior service, trustworthiness and reliability.
We are currently looking for a personable individual to be the key customer support and fulfill office management duties. This position is very diverse in nature and requires independent work skills, a high level of personal integrity and a strong work ethic. The successful candidate MUST have excellent verbal and written communication skills as the primary form of communication with our customers is either by telephone or email. Experience in the agricultural community, as well as, proficiency in Microsoft Office and Quick Books will be considered an asset. The candidate must be a self-starter and be prepared to take initiative and be flexible in their contribution to the Company.
This position may be either 3/4 or full-time depending on the candidate. Given the nature of our business is seasonal, reduced working hours from December 1 April 30 may be required.
Main Duties:
Sales & Communications
- Developing strong rapport with customers
- Answering the telephone
- Responding to email inquiries
- Developing relationship with customers
Administrative
- Scheduling weekly work plan for drilling team
- Tracking and maintaining customer data base
- Creating and sending estimates to customers
- Obtaining permits
- Light book-keeping using Quick Books
- Payroll
- Monthly/annual "one of" duties
Other duties as they relate to the business of water well drilling
We are looking for a strong candidate prepared to invest their energies into continuing to grow within our business.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
Specific Skills
- Establish work priorities
- Ensure procedures are followed
- Ensure deadlines are met
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets and parking
- Carry out administrative activities of establishment
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Review, evaluate and implement new administrative procedures
- Oversee and co-ordinate office administrative procedures
Work Setting
- Private sector
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Windows
- Word processing software
- Database software
- Web site creation and management software
- Mapping and data visualization software (GIS)
- General office equipment
- Accounting software
- Electronic mail
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