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Work setting
- Retail service establishment
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
Supervision
- Retail salespersons and sales clerks
Work conditions and physical capabilities
- Standing for extended periods
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player
- Initiative
- Ability to multitask