Job Order Detail

Description

Ranch Ehrlo' s Family Treatment Program is seeking to fill one part-time permanent Family Program Assistant Position.

TheFamily Program Assistant provides administrative support to the family treatment programs by generating and distributing correspondence, assisting with the management of participant admissions and discharges, and performing clerical duties. TheFamily Program Assistant manages the reception area and directs inquiries to the appropriate person or department. TheFamily Program Assistant is responsible for organizing contracts for the Family Treatment Program. TheFamily Program Assistant manages the filing system including; filing, tracking files, and archiving. TheFamily Program Assistant is responsible for inputting, modifying, and retrieving data from various sources.

Duties and Responsibilities

Services
     * Answer and direct calls on main reception and visitor inquiries at front reception.
     * Process incoming and outgoing mail.
     * Coordinate and schedule appointments, meetings, and planning days.
     * Complete, track, and record participant admissions and discharges.
     * Prepare and maintain participant files.
     * Manage participant filing system including; filing, tracking files, and archiving.
     * Enter and update participant information in applicable databases.
     * Track and record program referrals.
     * Develop, maintain, and distribute a list of reports due to the team on a monthly basis.
     * Process all reports and ensure they are forwarded on to the appropriate referral agency.
     * Maintain a list of all fee for service contracts and expiry dates. Distribute contracts to Finance and referral agencies.
     * Update the programs wiki including face sheets for the families in the program, phone lists, work schedules, on-call schedules, etc.