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Develop and enforce policies and protocols.
Provide training to fellow employees.
Supervise staff members.
Define and implement office protocols and schedules.
Create and manage both manual and computer-based filing systems.
Document and compile meeting, seminar, and conference minutes.
Supervise the production of various reports.
Handle incoming calls and manage message relay.
Sort and distribute incoming mail, both physical and electronic, and coordinate information flow within the organization.