Provides ongoing, specific direction to team members; Encourages an exciting and fun work environment while motivating team members to meet goals; trains; orientates and monitors new team members; using PTS; Assists the Restaurant Manager in recruitment and retention strategies; leads by example and demonstrates the importance of treating every team member and guest with respect; reacts immediately to issues requiring attention during the shift; assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership; leads by example to demonstrate that the guest is top priority and reinforce positive hospitality behaviours with team members; displays knowledge of and works in compliance with applicable operations management legislation; complies with and enforces all Tim Hortons operating standards; work in compliance with the Occupation Health and Safety Legislation.