Position Overview:
The Store Supervisor plays a crucial role in supporting the Store Manager in overseeing the daily operations of a retail establishment. They assist in managing store staff, ensuring excellent customer service, and maintaining operational efficiency. The Store Supervisor acts as a leader on the sales floor, providing guidance and support to the team while upholding company standards and policies.
Team Leadership and Support:
Assist the Store Manager in recruiting, training, and
supervising store staff.
Provide guidance, coaching, and support to team members
to ensure performance targets are met.
Foster a positive work environment that promotes
teamwork, morale, and productivity.
Operational Support:
Assist in maintaining smooth and efficient store
operations.
Oversee inventory management, including receiving,
replenishment, and stock organization.
Ensure compliance with operational policies, procedures,
and safety standards.
Training and Development:
Support ongoing training and development initiatives for
store staff.
Assist in conducting training sessions on product
knowledge, sales techniques, and customer service s
skills.
Identify training needs and opportunities for skill
enhancement among team members.
Team Communication and Coordination:
Facilitate communication between store management and
frontline staff.
Coordinate daily activities and assignments to ensure
smooth operations.
Act as a liaison between staff members and management,
conveying feedback and concerns as needed.