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Tasks
- Receive and forward telephone or electronic enquiries
- Sort, process and verify applications, receipts and other documents
- Process incoming and outgoing mail manually or electronically
- Send and receive messages
- Photocopy and collate documents for distribution, mailing and filing
- Perform data entry
- Provide customer service
- Label files according to retention and disposal schedules
- Label, file and retrieve documents
- Locate and remove files requested
Computer and technology knowledge
- MS Word
- MS Excel
Personal suitability
- Accurate
- Reliability