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Responsibilities:
-Answering customer inquires, either in person or on the phone
-Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
-Develop repair estimates by taking the cost of materials, supplies, and labor into consideration
-Manage and oversee the dealerships workflow and schedule
-Call customers to advise them about service changes or car pick-up times
-Maintaining automotive records by keeping track of problems and corrective actions
-Maintain positive customer relationships to ensure repeat business
Experience:
- Strong customer service skills
- Ability to handle customers inquiry and complaints effectively
- Should have knowledge and Automotive experience and familiarity with mechanical and auto parts
- Knowledge of digital technology including the use of internet and appropriate software
- Good communication skills written and verbal
- Strong decision making and problem solving skills
Please apply by emailing your resume to: Curtis, bowmargm@sasktel.net & Schalk, schalkservice@bowmargm.ca