Job Order Detail

Description

Axon Development Corporation is looking for a Computer Network and Operating Systems Technician with Customer Support experience to work in the Operations department of our Saskatoon, SK office.  

Axon operates out of a modern, spacious office at Innovation Place. The atmosphere we aim for is friendly, welcoming, and professional. We are looking for an individual with a positive attitude and good troubleshooting skills who enjoys a challenge. The last thing this job will be is monotonous so only those who wish to keep their brain active and constantly improve their skill set need apply.

The Operations Technician is responsible for several areas including network, security, desktop and server hardware and software, including working with our Axon Software customers in a technical support role.

Responsibilities will include:
-Installation and maintenance of hardware infrastructure such as workstations and printers,
-Perform routine network maintenance and troubleshooting of the local area network (LAN) including routers and switches
-Communicate electronically, over the phone, and in person with users experiencing difficulties to determine and document problems experienced, monitor progress, and advise users on status of issue
-Installation and maintenance of Axon software on customer servers (Windows and Linux)
-Configure and maintain Amazon Web Services (AWS) infrastructure
-Assist customers with troubleshooting hardware & connectivity issues in support of Axon software
-Install, maintain, troubleshoot, and upgrade desktop and server hardware and software