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1 First point of contact for visitors to the office. They greet guests, clients, and other visitors in a friendly and professional manner, directing them to the appropriate person or area.
2 Handle incoming calls, answer inquiries , take messages, and transfer calls to the appropriate individuals or departments. They may also provide basic information about the organization or its services.
3 Oversee the day-to-day operations of the front desk area, ensuring it is clean, organized, and well-maintained. This may include managing visitor sign-in procedures, distributing badges or access cards, and keeping track of visitor arrivals and departures.
4 Receive and distribute mail, packages, and deliveries for the office. They may sort incoming mail, sign for packages, and ensure that items are routed to the correct recipients in a timely manner.
5 assist with scheduling appointments, meetings, and reservations for staff members or clients. They manage appointment calendars, coordinate meeting room bookings, and send out reminders as needed.
6 provide administrative assistance to other departments or staff members as needed. This may include tasks such as word processing, data entry, filing, and photocopying documents.