Job Order Detail

Description

We're on the hunt for a Restaurant & Pub Manager to join our dynamic Crew.

Your mission? To lead the charge at DISH Restaurant, Knotted Thistle Pub, and Room Service operations and elevate our food & beverage experiences to new heights. This is a full-time opportunity with flexible hours, spanning weekdays and weekends.

Primary accountabilities are to:

Manage the day-to-day front-of-house operations of the hotel's onsite restaurant, pub, and the operations surrounding room service.
Occasionally working on the floor to support the crew and gain firsthand operational insights.
Handling crew scheduling for adequate coverage and operational efficiency.
Hire and train new crew members and ensure the retention of the current crew.
Ensuring that VLTs are up and running and helping problem-solve if and when tech troubles ensue.
Manage, program and troubleshoot the POS System used in both outlets.
Managing liquor costs and overall inventory with a focus on efficiency and cost-effectiveness.
Planning and overseeing the execution of special events.
Addressing any elevated service issues promptly and efficiently, meeting, and exceeding guest expectations.
Lead, manage and hold all Crew members accountable for their roles.
Responsible for achieving revenue targets and making operational adjustments to ensure the profitability of the outlets.
Regular check-ins to evaluate crew performance and provide coaching.
Understanding and managing labour costing.
Supply ordering and building processes, systems and standards and rolling these out across the team.

Qualifications:

Were looking for a versatile multitasker who has prior experience in the food and beverage industry. The ideal candidate has experience in customer-facing roles, strong leadership skills, and a Serve It Right certificate. If you've worked in a bar or have experience in curating cocktails or food & drink pairings, that would be awesome!