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Langenburg Motors is a premier Ford dealership in Langenburg, SK, dedicated to providing exceptional new and pre-owned vehicles. We pride ourselves on delivering outstanding customer service and are looking for a full-time Receptionist to add to our growing team.
The Receptionist is responsible for the dealerships telephone communications and reception. This position accepts and directs incoming calls, takes detailed messages, and provides callers with information in a courteous and professional manner. The dealerships front-line contact with the public and must represent the dealership in a professional, and friendly manner at all times.
Key Responsibilities:
-Operate a telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner.
-Assist in managing and creating content for our social media platforms.
-Help organize and promote dealership events and promotions.
-Support the marketing team with campaign development and execution.
-Conduct market research and analyze marketing metrics to identify trends and opportunities.
-Collaborate with sales and service departments to ensure brand consistency.
-Distributes mail/faxes and coordinates all courier pickups.
-Respond to emails in a timely manner.
-Coordinate and process customer payments, customer accounts, cash and cheque requisitions.
-Acquire knowledge about the dealership to respond to inquiries for general information.
-Answer customer inquiries or direct customer to appropriate personnel.
-Maintain the cleanliness of the reception area and customer waiting area.
-Update and distribute dealership telephone listings when necessary.
-Close the transaction machine every morning if necessary.
-Supporting Dealer invoicing and coordination of Dealer Trade pick-ups.
-Daily check on vehicle arrivals to see if any car that have arrived are sold
-Inventory management
-Other duties as assigned