Are you a strategic leader who thrives on empowering teams and delivering exceptional service? At SaskEnergy, were committed to providing safe, reliable, and affordable energy to Saskatchewan communitiesand were looking for a Contact Centre Manager to help lead that mission. Join a purpose-driven organization where your leadership will shape customer experiences and strengthen how we connect with the people we serve.
The Manager leads and oversees the delivery of provincial workload and capacity forecasting, planning, and performance reporting. This involves managing departmental resources to serve customers across various channels, tracking service levels and work progress, collecting revenue, and acquisition of new customers.
Location: Moose Jaw, Kindersley, Swift Current
SaskEnergy, together with TransGas, delivers natural gas throughout Saskatchewan. We offer an array of challenging career opportunities, an attractive total rewards package and a warm and welcoming atmosphere. SaskEnergy values and supports a diverse workforce and appreciates all applications.