Description
We are in search of Sales Consultants to join the Bell FLT Stores Team. We are a high performance telecommunications sales channel driven by a culture of pride. We are committed to:
Providing an exceptional retail experience for our clients
Creating a great place to work for our people and
Being the benchmark for all other sales channels to follow.
Job Description
This position allows the Sales Consultant the opportunity to welcome, interact and follow-up with our customers. It is the Sales Consultant's responsibility to fact find to determine the customers' wants/needs and to provide them with a total solution balancing the customer's expectations with the store's profitability. The Sales Consultants focus will be on:
Putting the WOW factor in place for customers.
Ensuring total satisfaction and loyalty of customers.
Realizing and achieving potential revenues, not just revenue targets.
Controlling expenses.
Participating as a full contributor to the store team.
computer loterate and windows proficient
Skills and Abilities
Security and Safety
- Criminal record check (abstract)
Work Setting
- Electronics specialty shop
Transportation/Travel Information
- Public transportation is not available
- Valid driver's licence
Type Of Experience
- Salesperson/clerk
Product Experience/Knowledge
- Home electronics
- Telephones
Essential Skills
- Significant use of memory
- Continuous learning
- Computer use
- Finding information
- Critical thinking
- Decision making
- Problem solving
- Working with others
- Oral communication
- Numeracy
- Document use
Specific Skills
- Negotiate credit terms, trade-in allowances, warranties and delivery dates
- Suggestive selling
- Provide advice about merchandise
- Process money, cheque and credit/debit card payment
- Customer service oriented
- Work with minimal supervision
- Operate computerized inventory record keeping and re-ordering systems
- Operate cash register
- Perform major repairs to products or equipment
- Provide advice on home entertainment systems and other electronic equipment
- Provide information on computers and associated equipment
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Retail management course
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