Description
HIT THE ROAD WITH US!
Join the Canadian leader in the distribution and marketing of automobile replacement parts and accessories. At NAPA, youll work with committed people in a professional environment with unlimited opportunities for individual career growth.
Weve been around for over 80 years and we are still going strong!
Why work with us?
- Supportive team mates who are passionate about providing exceptional service
- The Perks including employee pricing on automobile parts/products and other corporate discount programs
- Flexible benefits program including health, medical, dental and life
- Pension plan
- Access to personal development and technical training programs
- Learn and collaborate with the best in the industry
Duties & Responsibilities:
- Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and professional service to telephone, electronic and over-the-counter customers
- Prepare customer orders and handle product returns including returning unsold items to stock
- Assist Store Manager in daily operations including maintaining inventory, stock levels and assisting with store displays
- Process payment transactions and handle cash on a daily basis
Preferred Education & Qualifications:
High School Diploma
Valid Drivers License
2 years of applicable experience in a similar role
Automotive aftermarket and parts background and/or knowledge
Exceptional customer service and comunication skills
Ability to use computers
Strong organizational and multitasking skills with the ability to work in a fast-paced environment
If you are looking to grow your career with a successful, continuously growing company, we want to hear from you
Skills and Abilities
Work Setting
- Retail establishment
Transportation/Travel Information
- Valid driver's licence
Essential Skills
- Computer use
- Finding information
- Job task planning and organizing
- Critical thinking
- Decision making
- Problem solving
- Working with others
- Oral communication
- Document use
Work Conditions and Physical Capabilities
- Standing for extended periods
- Attention to detail
Additional Skills
- Set-up displays of retail parts and accessories
- Answer telephone and relay telephone calls and messages
- Perform general office duties
Specific Skills
- Dispatch deliveries
- Answer customer inquiries
- Process incoming requisitions
- Sell spare and replacement parts
- Advise on use and appropriateness of goods or parts
Business Equipment and Computer Applications
- Internet browser
- Electronic Mail
- Spreadsheet software
- Word processing software
- Windows
Parts Specialization
- Automotive
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
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