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GUEST SERVICE AGENT

Application Information

Employer Name:
Canalta

Contact Name:
Maxine

Contact Phone:
(306) 682.4731

Contact Email:
gm@canaltahumboldt.com

 

Job Order #: 5215017

 
Employer Name: Canalta
Posted Date: 10-Jul-2012
Location:  HUMBOLDT
 
# of Positions: 1
Employment Terms: Full Time
Apply By: 31-Jul-2012
How to Apply?: In person to Maxine: 2421 8th Avenue Humboldt Highway 5 Between 9:00 am and 5:00 pm
 

 

Description

* Competitive wages
* Benefit package
* Bonus program
* RRSP matching program
* Use of hotel facilities (for you and your immediate family)
* Discounts at other Canalta hotels

 

Skills and Abilities

Work Setting
 - Hotel
Type of Bookkeeping and Accounting
 - Basic accounting
 - Cashiering
Essential Skills
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Numeracy
 - Reading text
Specific Skills
 - Follow emergency and safety procedures
 - Provide information about services available in the community
 - Provide general information about points of interest in the area
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Keyboarding
 - Customer service oriented
 - Work with minimal supervision
 - Arrange services required for guests with special needs
 - Balance cash and complete balance sheets, cash reports and related forms
 - Investigate and resolve complaints and claims
 - Perform light housekeeping and cleaning
 - Process wake-up calls
 - Process telephone calls
 - Process guests' departures, calculate charges and receive payments
 - Process group arrivals and departures
 - Provide information on hotel facilities and services
 - Register arriving guests and assign rooms
 - Store and retrieve luggage
 - Take, cancel and change room reservations


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