Description
This is a 3/4 time desk clerk job. It is shift work Hours are 3pm-11pm. It is a full time position. People skills are very important. The job involves accounting, computer and math skills also.
Skills and Abilities
Security and Safety
- Bondable
Work Setting
- Hotel
Type of Bookkeeping and Accounting
- Cashiering
Essential Skills
- Computer use
- Finding information
- Critical thinking
- Decision making
- Problem solving
- Working with others
- Oral communication
- Writing
Specific Skills
- Follow emergency and safety procedures
- Provide information about services available in the community
- Provide general information about points of interest in the area
- Clerical duties (i.e. faxing, filing, photocopying)
- Keyboarding
- Customer service oriented
- Work with minimal supervision
- Balance cash and complete balance sheets, cash reports and related forms
- Process wake-up calls
- Process telephone calls
- Process guests' departures, calculate charges and receive payments
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
Business Equipment and Computer Applications
- Basic computer skills (will train)
- General office equipment
- Computerized reservation system
- Database software
- Multi-line switchboard
- Spreadsheet software
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
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