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Manages service operations within the dealership
to maximize return on investment through;
optimizing Service Department processes to ensure
internal and external customer satisfaction,
growing profitable service labor sales, exercising
disciplined expense control, attracting and
retaining outstanding talent and effectively
engaging department personnel. This person must be
able to takes ownership and is accountable for a
Service Department. Accountable for Service
Department while providing exceptional Customer
Service above industry standards. This person must
implement, create and maintain a team environment
within department, location and Maple Corporate
while achieving a healthy net profit while
following guidelines set by Maple Farm Equipment
and our manufacturers. This person will report to
the Corporate Product Support Manager.