Job Order Detail

Description

The Saskatchewan Liquor and Gaming Authority is seeking a temporary Service Desk Analyst in the Information Services Branch for one year with the possibility of extension. The SLGA Service Desk is the single point of contact for users regarding all technology incidents, service requests and how-to inquiries. As a result, this position is required to diagnose, assess and identify ways to address users information technology problems. In addition, this position provides the first level of support services related to printers, point of sale terminals, desktops, and servers in a Local Area Network (LAN) and Wide Area network (WAN) environment.

On a weekly rotational basis, the Service Desk Analyst facilitates province wide equipment scheduling including preventative maintenance, equipment lifecycle planning, and desktop installations. This position is responsible for a structured equipment deployment and maintenance process that includes: ordering, receiving, configuring, deployment, installation and disposal of computer equipment.  Furthermore, the Service Desk Analyst administers the procurement process from a technical perspective and will be the primary contact for vendors.

Please go to www.slga.gov.sk.ca for the qualifications and competencies.

Both your cover letter and resume will be used in the screening process. You must clearly indicate how you have acquired the knowledge to perform this job.  Applicants considered for assessment may be required to complete a written assignment to assess technical proficiency prior to an interview.

The successful candidate will be subject to the SLGA Criminal Record Check and Code of Conduct Policies.

SLGA is committed to achieving a representative workforce. Please note that this opportunity is designated for qualified applicants who have self-declared as an Aboriginal person and/or a person with a disability. Applicants may be required to provide proof regarding their self-designation.