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Guest Services Supervisor is responsible for operations on the floor ensuring our guests receive professional, courteous, friendly and efficient service in guest services and room service. Our Guest Services Team is responsible for greeting guests, valeting vehicles, luggage assistance, general inquiries, room service, room deliveries, etc.
This role is primarily evenings and is integral in ensuring standards are maintained and service experience exceeded through ongoing coaching, mentoring and training of Guest Service Associates. In this role you will also be cross trained in security to cover vacations/stat shifts for the full time security.
Workers Supervised
- Hotel Accommodation Service Clerks
- Security Guards