Job Order Detail

Description

Employer: HBR Hotels Ltd. o/a Canalta Hotel Humboldt

Education: Completion of High School

Credentials: Not required

The candidate MUST be able to work any shift in a 24 hour business.

Business Equipment and Computer Applications: Basic computer skills (will train). Internet browser. General office equipment. Computerized reservation system. Multi-line switchboard.

Specific Skills: Follow emergency and safety procedures. Provide information about services available in the community. Provide general information about points of interest in the area. Clerical duties (i.e. faxing, filing, photocopying). Keyboarding. Customer service oriented. Work with minimal supervision. Arrange services required for guests with special needs. Balance cash and complete balance sheets, cash reports and related forms. Investigate and resolve complaints and claims. Maintain occupancy statistics. Perform light housekeeping and cleaning. Process wake-up calls. Process telephone calls. Process guests'  arrivals and departures, calculate charges and receive payments. Process group arrivals and departures. Provide information on hotel facilities and services. Register arriving guests and assign rooms. Take, cancel and change room reservations.

Essential Skills: Significant use of memory. Continuous learning. Computer use. Finding information. Job task planning and organizing. Critical thinking. Decision making. Problem solving.  Working with others. Oral communication. Writing.  Numeracy. Document use. Reading text.  Must be able to stand on feet for 8 hours a day.

Canalta Hotel in Humboldt does NOT have an LMO.

No Phone Calls Please.