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Supervisor-Shift Leader

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Job Order #: 5369580

NOC: 6212
Employer Name:
DAIRY QUEEN EMERALD PARK
Wage/Salary Info:
Negotiable & dependent on experience
Posted Date:
27-Jul-2014
Location:
EMERALD PARK
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
1-2 Years
Apply By:
31-Aug-2014
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
DAIRY QUEEN EMERALD PARK
Employer Address:
 
7A Great Plains Road
EMERALD PARK,SK
CANADA
S4L1B6
Contact Name:
Susan or Christena
Contact Phone:
306-781-2257
Contact Fax:
306-781-2358
Contact Email:
dairyqueenep@gmail.com
Employer Website:
www.facebook.com/DairyQueenEmeraldPark


Description

Purpose of Job:
In coordination with General Managers, provide
leadership and guidance to hourly staff.

Essential Functions:  
    Ensure that restaurant is properly
organized and staffed as designated through proper
job assignments, break rotation and delegation of
tasks during both peak and non-peak periods.
    Conduct orientation, training and
evaluation of crew members.
    Assist hourly employees at the point of
sale in the execution of product promotions.
    Ensures guest service in all areas meets
applicable standards for quality, value and
cleanliness.
    Handle customer complaints, taking prompt
and appropriate action to resolve problem.

Accountability:
    Supervise the operation of specific areas
of the restaurant, providing direction and
leadership to crew
members, in accordance with established standards,
policies and procedures.
    Assist in the success of the restaurant by
ensuring guest satisfaction through adhering to
company standards for quality, value, service and
cleanliness.
    Work to establish a professional working
relationship with all restaurant employees to
foster and promote a cooperative and pleasant
working climate, which will be conducive to
maximize employee morale, productivity and
efficiency.

Qualification Standards:
    1-2 years of restaurant experience as an
hourly employee strongly preferred.
    1-2 years supervisory experience
preferred.
    Excellent customer service and employee
relation skills.
    Supervising specific areas of the business
in a fast paced environment.
    Perform under pressure in a high volume
restaurant including moving and responding quickly
for long periods of time.
    Must be willing to work shift work, split
shifts, evenings, and weekends.
A more detailed job description is
available via email (dairyqueenep@gmail.com)

 

Skills and Abilities

Specific Skills
 - Estimate And Order Ingredients And Supplies
 - Prepare Food Order Summaries For Chef
 - Supervise And Check Assembly Of Trays

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