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Service Writer/Supervisor

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Job Order #: 5374663

NOC: 5121
Employer Name:
Jetstream Personnel Consulting Inc.
Wage/Salary Info:
$28 - $30/hour
Posted Date:
25-Aug-2014
Location:
LLOYDMINSTER
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
30-Aug-2014
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Jetstream Personnel Consulting Inc.
Contact Name:
Tina Burton
Contact Phone:
780-875-4275
Contact Fax:
780-875-0998
Contact Email:
hr@jetstreampersonnel.com
Employer Website:
www.jetstreampersonnel.com


Description

A reputable company is currently seeking a Service Writer in Lloydminster.  This is a full time position with working days between Monday and Saturday.  Wages start from $28 - $30/hour depending on experience and qualifications.

Duties and Responsibilities

- Maintain accurate and on-time reports and records for service department operations;
- Open and close work orders;
- Assign individual jobs to segments, ensure proper support exists for each work order;
- Process warranty claims including computation of charges and filing with the correct manufacturing company;
- Maintain service department records, update customer profiles, maintain department accessories and supplies, and prepare Technician efficiency reports.

Qualifications:
- Exceptional customer service
- Strong organizational skills necessary to be successful in this position
- Experience in service department in a similar role is an asset
- Ability to analyze and interpret internal reports
- Great understanding of mechanical/technical terms is preferred, but not required
- Ability to communicate effectively one-on-one and within a group
- Excellent computer skills

 

Skills and Abilities

Essential Skills
 - Document use
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Additional Skills
 - Co-ordinate project

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