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WOW! Mobile Boutique is looking for leaders who will inspire and develop a team of sales associates.
Customer experience is what we do! As advocates for a better wireless journey, we focus on the customers needs. We are supported by Canadas best wireless carriers TELUS, Rogers, Koodo, Fido, and Chat.
Responsibilities:
Create a fun, dynamic and results driven team culture
Generate hype and awareness within a mall environment by being brand ambassadors
Bringing energy and excitement to the customer experience
Accountable for achieving operational excellence through ongoing coaching and development of stores Associates
Growing the business by identifying our customers needs and providing a tailor made solution
Delivering against our core pillars of customer experience, operations and sales
Participate in all training - we want people who are interested in personal and professional development
Collaborate with leadership to determine ongoing strategic action plans that support all key business objectives and have fun!
Job Requirements:
Passionate coach who can demonstrate sales leadership by example
Understand and appreciate the impact of the customer experience on delivering sales results
Proven track record of leading a team of over achievers and coaching those that were not
3-5 years experience in a supervisory or management role, coaching, performance managing and developing teams
Sales, customer relationship management and useful industry knowledge is a definite asset
Ability to listen and socialize with great presentation skills is always an asset
A passion for trendy technology and being on the cutting edge
Available to work during mall hours
Comfortable using a point of sale and following standard procedures during a customer transaction
Physical Job Requirements:
Ability to lift 30-50 pounds
Ability to stand for extensive periods of time