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Responsibilities include:
Managing flow of business, role modeling and
upholding and further developing franchise standards,
dress code and operating systems and standards in the
Front of House. Table interaction with our guests is a
critical component of our success and must be executed by
all managers
Coaching staff on a daily basis for development and
success.
Passion for an Excellent Guest Experience. Driving
knowledge around our food and beverage program, as well
as hospitality and salesmanship.
Guest and staff relations including positive
reinforcement of a job well done and disciplinary action as
required.
Physical plant maintenance.
Follow up on all departments (food, bar, ops and
people) goal achievement and action plans.
Continued learning and development over time as
required.
Maintains guest satisfaction by monitoring,
evaluating, and auditing food, beverage, and service
offerings; initiating improvements; building relationships
with preferred patrons.
Accomplishes restaurant and bar human resource
objectives by recruiting, selecting, orienting, training,
assigning, scheduling, coaching, counseling, and
disciplining management staff; communicating job
expectations; planning, monitoring, appraising, and
reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures.
Accomplishes company goals by accepting
ownership for accomplishing new and different requests;
exploring opportunities to add value to job
accomplishments.