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InnContact Centre Representative

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Job Order #: 5375086

NOC: 1453
Employer Name:
Innovation Federal Credit Union
Posted Date:
18-Jul-2014
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Part Time
Apply By:
08-Aug-2014
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Innovation Federal Credit Union
Employer Address:
 
PO BOX 1090 STN MAIN
SWIFT CURRENT,SK
CANADA
S9H 3X3
Contact Name:
Jenna Theise
Contact Phone:
306.778.1311
Contact Email:
careers@innovationcu.ca
Employer Website:
www.innovationcu.ca


Description

Reporting directly to InnContact Centre Supervisor, this position will be responsible to provide retail financial services and information to all members and potential members. Provide support to other departments and branches within the Credit Union by performing general financial and liaison functions. The candidate must have the flexibility to work varied hours. Responsibilities will include:
Analyze members needs and assist members to utilize the products and services which best meet their needs
Conduct telemarketing campaigns
Process members requests and financial transactions including account opening and small lines of credit
Process external inquiries
Respond to and resolve members inquiries and complaints using professionalism and good judgment
Work within team environment with other functional areas to ensure coordination of service to staff and members
Support staff in the delivery of products and service to members and potential staff members
Maintain up-to-date knowledge of all credit union products and services by regularly reviewing literature and attending product update meetings

For more information on this position and to apply, visit our CAREERS page of our website.   www.innovationcu.ca

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