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Thank you.
- Greet patients when they enter the office
- Setting up the clinic before opening
- Set up and take down for each appointment with specificity in a timely manner
- Transcription of notes
- Catering to the needs and worries of the patients with the knowledge base and empathy
- Interacting & handling communication between patients, family members, insurance companies, dentists and their dental team, and other denturists
- Preparing claims and handling payments from patients
- Executing recalls & scheduling appointments
- Monitor new patient & inactive patient reports
- Obtain accurate patient information including email addresses
- Print day end & close day reports
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Technical Terminology
- Dental
Specific Skills
- Schedule and confirm appointments
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
Area Of Specialization
- Reports and records
- Invoices
- Correspondence
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Desktop publishing software
- General office equipment
- Internet browser
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