This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Company overview
With our head office in Kamloops and operations across Western Canada, Speedy Cash has been in business since 1998 and is a major player in the alternative financial services industry. We have seen very strong growth in 2013 and have plans for rapid growth in 2014 and beyond. We are building a dynamic team of business professionals and can provide the right candidate with significant opportunities for career growth and job satisfaction.
We offer our people a fun, energized environment where we support each other, as a team, to create a rewarding workplace and deliver amazing customer service.
Job Description
Our Customer Service Representatives are responsible for the providing a high level of service to our customers in a wide range of services that we offer. They are responsible for the day to day operations in the branch and report to the Branch Manager.
Responsibilities
o Greet customers, identify their financial needs
o Answer incoming calls in a professional and courteous manner
o Provide information about services and policies to customers
o Take and process loan applications
o Grant and process loans
o Cash Cheques
o Make outbound collection calls on outstanding files
o Know how to open and close the branch
Qualifications
o Experience in a customer service environment
o Excellent communication and problem-solving skills
o Completion of high school diploma
o Strength as a team player and an ability to work independently
o Collections experience would be considered an asset
Skills
o Building customer relationships
o Attention to detail and problem solving
o Self-motivation and direction
o Aptitude for selling products
o Strong cash handling ability
Wage
o Salary commensurate with experience
Essential Skills
- Oral communication
- Computer use