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Customer Service Supervisor

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Job Order #: 5376939

NOC: 6211
Employer Name:
Husky Car & Truck Stop
Wage/Salary Info:
17.00
Posted Date:
26-Nov-2014
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Post Graduate
Experience:
7-11 Months
Apply By:
14-Jan-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Husky Car & Truck Stop
Contact Name:
Rav
Contact Phone:
3067500799
Contact Fax:
3067732043
Contact Email:
huskyretail.group@gmail.com


Description

Supervise and co-ordinate cashiers/CSR's.

Assign CSR's to duties and prepare work schedules
Authorize the return of merchandise/refunds.
Sell/Upsell merchandise to customers
Resolve problems that arise, such as customer complaints.  
Maintain specified inventory and order merchandise, stock product.
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Critical thinking
 - Job task planning and organizing
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
 - Own vehicle
 - Public transportation is available
Additional Skills
 - Prepare work schedules
 - Order merchandise
 - Hire and train or arrange for training of staff
Supervisory Experience
 - Retail salespersons and sales clerks
Specific Skills
 - Supervise and co-ordinate sales staff and cashiers
 - Resolve customer complaints and supply shortages
 - Prepare reports on sales volumes, merchandising and personnel matters
 - Maintain specified inventory
 - Authorize return of merchandise
Work Setting
 - Retail establishment
Ability to Supervise
 - 5 - 10 people
Work Location Information
 - Rural community
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Combination of sitting, standing, walking
 - Walking
Security and Safety
 - Bondable
 - Criminal record check (abstract)

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