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Purpose:
Monitors and strives to meet daily financial goals. Supports team development in the areas of techincal proficientcy and offer knowledge. Maintains and grows established client relationships by providing outstanding customer care.
Duties and responsibilities:
- Urgently respond to customers in queue.
- Provide accurate information to clients about CPC products and services, production capabilities, and order turnaround.
- Executes advanced non-production tasks. This could include as managing correspondance with clients, and overseeing execution of the production log replenish supplies.
- Has a complete understanding of all company policies and procedures related to their position, as outlined in the training checklist.