Job Order Detail

Description

PURPOSE OF JOB
Account Manager is responsible for meeting and exceeding assigned sales and margin targets within the assigned account base and is expected to meet and or exceed all assigned objectives pertinent to the role as an Enterprise Account Manager.

PRIMARY DUTIES AND RESPONSIBILITIES
    Meets and/or exceed all established quotas (All LOBs):  Existing business growth, revenue, and gross margin as outlined below:
1.    Develop and execute face to face customer call cycle within a geographic territory, with a focus on driving profitable sales growth and to maintain and enhance long term client relationships.
2.    Develop specific account strategies in partnership with Strategic Account Executives, vendor partners, Lines of Business Specialists and customer decision makers to further penetrate assigned accounts with additional Lines of Business.
3.    Continually review the performance of each account pertaining to enterprise account penetration and service levels.
4.    Design and implement campaigns focused on driving sales/gross margin dollars.
5.    Manages the sales process by understanding customer strategies and decision-making process.
6.    Coordinate with Lines of Business teams to understand strategic programs and impact on customer locations within local geographic areas.
7.    Assist on program roll-out and account implementations.
8.    Proactively participate in the up-selling and raising awareness of various Lines of Business.
    Utilize consultative selling skills to determine customer needs.  
    Have direct accountability for enhancing customer satisfaction and loyalty.
    Prepares and delivers presentations to existing customers and potential customers. Works with the Enterprise Account Executive to prepare and deliver Quarterly Business Reviews.
    Identifies soft costs by analyzing, interpreting, and diagramming the customers procurement processes.