Job Order Detail

Description

Our goal is to create customers for life by leading our automotive service team to provide high quality workmanship and exceptional customer service.  We are currently looking for a career-minded individual interested in achieving these goals as our Assistant Service Manager.

The ideal candidate will:

1.  Be a positive outgoing professional with excellent communication and people management skills.

2.  Be able to provide exceptional customer service in a fast paced team environment.

3.  Have strong organizational, coaching, and follow-up skills.

4.  Be sales and service oriented.

5.  Have strong system and process orientation.

Responsibilities include:

1.  Developing and maintaining a positive work environment with a high level of accountability and commitment.

2.  Improving communication between customers and staff by motivating, training and coaching employees.

3.  Maintaining organization and productivity through respectful and authoritative delegation and follow-up.

4.  Monitoring and meeting sales targets while driving exceptional customer service.

5.  Being instrumental in creatively resolving customer concerns.

6.  Assisting customers by determining their needs, maintaining accurate computer records, communicating technician recommendations and explaining warranty coverage.

We offer competitive wages, company profit sharing plan, comprehensive benefit package and discounts at our family of companies.