Job Order Detail

Description

Reporting to the Manager of Function Services, the Server is responsible for serving food and beverage items (alcoholic and non-alcoholic) to guests of the Restaurant while providing exceptional customer service and with strict adherence to SaskGaming and Saskatchewan Liquor and Gaming Authority rules, regulations and guidelines. As part of the Food and Beverage team the Server is responsible for ensuring consistent quality and levels of service are delivered by adhering to the Saskatchewan Tourism Education Council National Standards of Service.
Qualifications:
The successful candidate will have a minimum of Grade 10 or equivalent. Applicants will have a minimum of six (6) months experience providing customer service and handling and balancing cash or monetary transactions.
Competencies:
Using a variety of assessment tools such as in-person interviews, written examinations, role plays and reference checks, candidates will be assessed against the following competencies:
? Ability to perform moderately complex mathematical calculations
? Skills in communicating effectively, courteously, and respectfully with SaskGaming guests and co-workers
? Ability to demonstrate and adhere to principles of teamwork
? Knowledge of and ability to understand and adhere to guest service standards
? Knowledge of standard practises and procedures related to service and preparation of food and beverage items, prices, safe food handling and sanitary guidelines.
Conditions of Employment:
You will be required to obtain and maintain a Saskatchewan Liquor and Gaming Authority - Gaming Employee Certificate of Registration. You will be required to work shift work which includes evenings, nights and weekends.
Application Process:
Qualified applicants must clearly state how they meet the screening criteria in their application for employment and resume. Deadline for receipt of applications is Wednesday August 6, 2014 by 4:30 pm. Applications must be submitted online at www.casinoregina.com.