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Under the supervision of the Community Support Program Supervisor, this position promotes and ensures the success of the Community Support Officer Program by engaging in highly visible patrols that reassure community members including local businesses, and by coordinating with community support organizations and Saskatoon Police Service.
- Patrols on foot within identified areas of
the City of Saskatoon to provide a familiar, highly visible and uniformed presence.
- Establishes and facilitates relationships with
local businesses, residents and community support
organizations in order to be aware of potential
issues and collaborate in potential solutions.
- Assists community members at risk in accessing
relevant supports such as food, shelter, health
care, addictions and crisis counseling.
- Responds to requests regarding panhandling,
loitering, public drunkenness and other related
activities and is responsible for bylaw
enforcement.
Requirements:
Candidate should have a degree in Social Work,
Psychology, Sociology or Criminal Justice or
equivalent combination of education and
experience. Candidate should have a minimum of 3
years experience performing outreach work and/or
working in the human services field.
Knowledge, Skills and Abilities:
- Demonstrated ability in developing effective
relationships with the public, co-workers,
business and community support agencies
- Ability to interpret various issues, solve
problems, and make effective decisions
- Physical ability to perform the assigned duties
- Experience with conflict resolution including
mediation and negotiation
- Knowledge of the issues related to poverty,
mental health, addictions, homelessness, etc.
- Considerable knowledge of community resource
agencies
- Willingness to conduct bylaw enforcement
* Shift Work & Weekend Work is Required.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- First Aid Certificate
- Cardiopulmonary Resuscitation (CPR) Certificate
- Social Service Worker (SSW) Diploma
- Community Support Worker (CSW) Diploma
- Human Services Diploma
- Cultural Awareness Training
Additional Skills
- Administrative and office activities
- Research techniques
Specific Skills
- Obtain information and prepare reports or case histories
- Appraise clients' needs or eligibility for specific services
- Conduct follow-up assessments
- Provide suicide and crisis intervention
- Resolve conflict situations
- Provide personal services support to persons with special needs
- Liaise with other social services agencies and health care providers involved with clients
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Work under pressure
- Physically demanding
Security and Safety
- Bondable
- Criminal record check (abstract)
- Driver's validity licence check
- Driving record check (abstract)
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