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Competencies:
(1) Complete Grade XII or Grade XII Equivalent. Experience in busy office environment.
(2) Minimum education of a certificate or diploma in Office Education from a recognized educational institution or equivalent.
(3) Typing: Ability: 50 w.p.m.
(4) Computer: The ability to operate automated systems to input, store and retrieve information including IEIS, CPIC, SGI, Microsoft Office products.
(5) CPIC (Thorough Knowledge): Detailed understanding of CPIC data banks, policies and procedures to provide a comprehensive and reliable information service to clients and to minimize impact on audit errors. Must take and pass the CPIC training course.
(6) Radio Codes: The ability to use alpha, phonetic, and nine and ten codes for radio communication.
(7) Legislation: General knowledge of the Criminal Code, Highway Traffic Act and Bylaws.
(8) IEIS (Good Knowledge): The ability to access, query and retrieve and input basic information to IEIS.
(9) Report Flow: The ability to understand and apply routing requirements and assignment procedures for incident reports and associated forms.
(10) Organization: The ability to coordinate work schedules and time for maximum efficiency and productivity.
(11) Accuracy: The ability to demonstrate attentiveness, meticulousness and exactness to detail particularly in high volume work situations.
(12) Must be willing to work shifts on a rotating basis (days, evenings, nights and weekends.)
(13) Ability to handle multi-tasking and remain calm under pressure.
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