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DESCRIPTION:
Under the direction and leadership of the Lodge Manager, we are seeking a Front Desk Clerk to join our Camp Services department at our K+S Legacy Lodge located in Saskatchewan. The Front Desk Clerk is responsible for the execution of daily bookings of guests in and out of the lodge This is a camp based 21/7 rotation.
WHERE WE WORK AND LIVE
This is a camp based 21/7 rotation located 60KM North West of Regina, Saskatchewan in Bathune.
RESPONSIBILITIES:
Ensures the smooth running of reception and computer systems for bookings
Greets customers and answer their queries
Receives and registers guests as they arrive
Makes the weekly closing for the board sheets
Ensures that all daily reports are completed correctly
Controls and coordinates the transfers of rooms
Notifies customers of their daily mail
Reports any damages to the maintenance staff for repair given to the reception by guests
Other duties as assigned.
QUALIFICATIONS
High school diploma or equivalent qualifications
Good communication skills
Professional and courteous demeanor
Detail oriented, organized and the ability to multi-task
Proficient using MS Office programs
Interested candidates should submit their resume to atco.com/careers.
We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.
Final candidates will be required to undergo a Criminal BackCheck and drug and alcohol testing.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Specific Skills
- Take, cancel and change room reservations
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Follow emergency and safety procedures
Work Location Information
- Room and board provided
- Remote location
Business Equipment and Computer Applications
- Computerized reservation system
- General office equipment
- Basic computer skills (will train)
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