Job Order Detail

Description

Job ID J0814-1690

Education
Combination of relevant education, training and/or experience.

Experience
Experience providing customer service.
Previous experience explaining and dealing table games to guests would be preferred.
Experience calculating and providing payouts to guests would be an asset.

Skills and Abilities
Ability to work independently, be reliable, and take personal responsibility for tasks and deadlines.
Ability to support change with optimism and openness.
Ability to follow direction and work within established procedures.
Ability to work as part of a team, demonstrating respect and consideration for others.
Knowledge of game protection methods.
Ability to communicate clearly and accurately, in both written and verbal form.
Ability to provide exceptional hospitality based on First Nations values.

Main Duties
Reporting to the Gaming Manager and under the supervision of the Live Games Supervisor, this position ensures that Casino guests have an exceptional entertainment experience by running Blackjack and other house games. The position also has a strong emphasis on risk management and game protection, by strictly adhering to procedures and monitoring player behavior. Responsibilities include: Running Blackjack and other house games, ensuring game integrity and security while creating a fun and exciting table environment. Performing accurate and immediate calculation of bets, payouts, and exchanges, without pen and paper. Filling out related forms and paperwork. Responding to guest inquiries regarding table rules and procedures; handling general inquiries or referring them to appropriate personnel, as the game allows. Participating in other related activities as required, as directed by the Live Games Supervisor or Live Games Manager.