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Full Time Customer Retention Specialist - easyhome

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Job Order #: 5385947

NOC: 1433
Employer Name:
Easyhome
Wage/Salary Info:
Highly Competitive
Posted Date:
02-Sep-2014
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Apply By:
16-Sep-2014
How to Apply?:
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Employer Name:
Easyhome
Contact Email:
sourcing@easyhomecareers.ca
Employer Website:
retail.easyhomecareers.ca/jobs/2545392-full-time-customer-retention-specialist-easyhome-yorkton?variable=3&bid=2586


Description

easyhome is Canadas largest merchandise leasing company, with locations coast to coast. Our retail stores are at the heart of our tight-knit corporate community. We pride ourselves on our commitment to our employees, with industry-leading compensation and incentives, an outstanding team culture, and unlimited advancement opportunities.



If youre a hardworking, driven, and committed individual interested in advancing your career, join us and make yourself at home.



CUSTOMER RETENTION SPECIALISTS



As a Customer Retention Specialist, you will:


*Promote sales growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone
*Maximize store revenues by overseeing accounts and collection activities
*Manage weekly account receivables and overdue accounts
*Ensure store pick-up to delivery ratio remain on target
*Assist with some heavy lifting when furniture is unpacked, moved, and set-up in the showroom



What you need to work with us:



*1-2 years experience providing excellence in sales, customer service, collections, and/or account management
*Ability to understand customer needs and a desire to build enduring customer relationships
*Outstanding problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
*Strong organizational, time management, computer, and math skills are assets, as is familiarity with financial documents
*Secondary School Diploma is preferred
*Valid drivers license, clean drivers abstract, clear background check, and ability to be insured on a vehicle

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