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Maple Communications is looking for an energetic individual with
great customer service skills. In this position you will be the face of
Maple Communications in ensuring customer satisfaction. The
position is a full-time placement and offers competitive pay and
great benefits. In this position you will answer phones, greet
customers, perform administrative tasks and sell SaskTel cell
phones and plans.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Access and process information
- Sell merchandise
- Receive payments
- Maintain records and statistics
- Investigate complaints
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
Own Tools/Equipment
- Cellular phone
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Database software
- Business diagramming software
- Desktop publishing software
- General office equipment
- Internet browser
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