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Thank you.
As Senior Network Professional, your technical expertise and customer service skills will be instrumental in growing the Saskatchewan client base with a reputable Canadian Networking & Communications firm and Cisco Premier Partner.
In this newly created Saskatchewan role, you will:
- Support the Senior Account Manager, interact with clients and provide technical expertise. Work in collaboration with the Senior Account Manager to identify and develop client solutions.
- Provide implementation services for clients within the Regina market.
- Perform system installations, configurations, troubleshooting and changes on the following device types: IOS routers/switches; Wireless APs and Controllers; Phone systems (Unified Communications Manager, Call Manager Express, Unity Messaging systems etc.); Security systems (ASA firewalls, CBAC and Zone Based Firewalls); NetApp NAS; Citrix NetScaler, XenMobile and XenApp
REQUIREMENTS:
Education:
- Diploma in Electronics & Computer Engineering Technology, Network & Electronics Technician or equivalent.
- Cisco Certifications minimum at the Professional level.
Experience:
- About 10 years hands-on technical experience with Cisco, Citrix, VMWare or NetApp.
- Competent with Cisco technologies: Routing, Switching, Wireless, VoIP, Security, Storage networking.
- Previous customer service experience in a sales support and/or implementation capacity. A demonstrated commitment to customer service excellence.
Personality/Desired attributes:
- Proven ability to analyze and solve problems independently.
- Excellent attention to detail, communication and organizational skills.
- Strong team player and demonstrated ability to work independently with little direct supervision.
- Commitment to continuous learning and ongoing certification.
Salary based on qualifications and experience. Comprehensive benefits, incentives and opportunities to learn and expand your career!